C

Contact Us

If you have any questions or concerns regarding the care of your artificial jewelry, or if you need assistance with anything else, please don’t hesitate to reach out to us. Our customer support team is here to help!

H

Have a Question?
Contact us!

Monday–Saturday (1100-1800Hrs)

  • Email: getintouch@sitarajewells.com
  • Phone: +91 9310939662
  • WhatsApp Chat: Available on our website during business hours

We strive to provide prompt and helpful assistance to ensure your satisfaction with our products and services. Your feedback and inquiries are important to us, and we look forward to assisting you.

Thank you for choosing Sitara Jewells!

Email Us

getintouch@sitarajewells.com

Address

Delhi NCR, India

Call Us

+91 9310939662

Q

Frequently Asked Questions

Unlock answers to your burning questions! Dive into our Frequently Asked Questions for all the insights you need

Our shipping and delivery policy may vary based on your location and the shipping method chosen. Please refer to our Shipping & Delivery Policy page or contact our customer support team for more information.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the delivery status of your order in real-time. If you have any difficulty tracking your order or need assistance, please don’t hesitate to contact our customer support team, and we’ll be happy to assist you.

At Sitara Jewells, we may offer customization options for select jewelry pieces at additional cost. Please refer our bespoke category or else contact our customer support team for more information on customization services.

Imitation jewelry, especially pieces with metal components, may tarnish over time only if not kept properly sealed and packed after use in airtight pouches to avoid any direct contact with moisture and chemicals in fragrances. Rest easy knowing your jewelry’s brilliance will be preserved for years to come. For more details please refer our jewelry care page.

We understand that purchasing jewelry online can be challenging. While we strive for customer satisfaction, we do not offer returns or exchanges except for damaged products. Refer to our Refund Policy for more details.